Customer Relationship Management (CRMs) CRM is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
Customer relationship management (CRM) applications help you take care of your current and future customers. With a CRM, your sales, marketing, and customer service teams’ interactions with customers are all managed in one place. You’ll make better business decisions because you always have accurate and up-to-date customer information.
InfusionSoft InfusionSoft is the only sales and marketing software designed for small businesses that integrates CRM, marketing automation and ecommerce into one system online. Infusionsoft can help increase or repeat current sales as well as make actual customers from potential customers. It uses marketing automation, email, and social media features to enable the company to keep in regular contact easily with their customers and contacts. Infusionsofts’ Ecommerce tools can be used to help increase online sales and get repeat sales. These tools help you manage your online store, inventory and billing in one system. It also offers upsells, discounts, payment plans and subscription plans.
This software can organise contacts, appointments, tasks and all other business info in one place. Since it is online this information can then be accessed from anywhere that has internet.
Infusion soft also provides a one-on-one coaching service to help you get started.
CRM (Customer Relationship Management)
Email and Social Marketing
E-Commerce
All-in-one, automated sales & marketing software solution built exclusively for Small Businesses.
Infusionsoft provides customer service to the US and Canada, the UK and then Australia. As well as providing a Help Centre and Live chat.
SalesNexus SalesNexus was originally built as a web based version of contact management software called ACT! Databases. Apparently they are still the only company to host the company’s whole ACT! Database online.
It’s email marketing software provides Automated Campaigns, Templates and can send Mass Emails. It also has an Analytic feature that tracks emails to improve results and increase the number of clients. Every Month 500 leads are downloaded directly to the sales CRM software from LeadFerret.com.
SalesNexus Online CRM has a re-arrangable dashboard, calendar reminders and can Contact merge with your email accounts. It can also be accessed on the go via the mobile version of the CRM.
This CRM is suitable to large or mid-sized business. They provide free support in English weekly webinars and live chat email with the SalesNexus Success Team in Canada and the United States.
Lead generation
Online marketing
Online CRM software
CapsuleCRM Capsule is an easy CRM tool for small business. Capsule can be customised to fit each company, by adding their logo and colours. It shows a complete contact view and lets the company make lists to manage groups of contacts. Tags can be added to separate contacts by their relationship types e.g. supplier, buyer, customer.
Capsule has a Manage Your Sales Pipeline feature which can track bids, deals, proposals and other possible opportunities.
Activity management wise, Capsule manages to-do lists and calendar tasks, which notify when there is an upcoming task. Capsule also enables companies to link their emails into Capsule, so that Contacts can be updated with all their communication history as well as allowing you to add notes, files and docs.
This CRM account can be accessed from anywhere, securely. It provides English support in Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States.
Click on the logos below to take you to the company CRM website for more information-